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Your game activation key is delivered instantly to your registered email address immediately after payment confirmation. In most cases, this takes less than 60 seconds.
We accept GCash, Maya (PayMaya), all major credit and debit cards (Visa, Mastercard), BPI Online, BDO, and UnionBank. All transactions are secured with 256-bit SSL encryption.
If you experience any issues with your game key, contact us at supp@cerqavi.com within 24 hours. We'll investigate and provide a replacement key free of charge.
Yes, we offer a 30-day return policy for unused, unactivated game keys. Once a key has been activated on a platform, it cannot be refunded. Please review our full Terms of Service for details.
We clearly label all region-specific keys in our product listings. Most keys in our catalog are global or Asia-Pacific region compatible. Philippine region keys are always explicitly marked.